Reset user passwords

At the beginning of each school year, staff members might forget their passwords, or you might want to give out new passwords for better security.

Note: Intermediate Organization users can only edit user accounts that were created by their organization.

To reset passwords:

1. Log on to the District or Intermediate Organization view.
2. Select Admin > Users.
3. Select the users you want to reset passwords for.

Note: You can use a query a request to find a group of records that match specific criteria at a particular time or snapshot a static picture of a particular group of records that you can file and easily retrieve to quickly select a group of users.

4. Select Options> Reset Passwords. The Reset Passwords pop-up appears.
5. Select one of the following to determine how the system creates passwords:
• Mnemonic (a random 11-character string that may contain uppercase and lowercase letters, numbers and special characters)
• Alphanumeric (a random mix of uppercase and lowercase letters and numbers, no symbols)
• Numeric (a random number containing the specified number of digits)
• Constant (such as password)

Note: Follett does not recommend using constant passwords, because it reduces the overall level of security in the system.

6. Type a date, or click to select the date you want the passwords the system generates to expire.
7. Click Update. The system stores the new passwords in the Generated password field.

• To distribute passwords, you might do one of the following:
• Select Reports> User Orientation Labels.
• Create a quick report that includes the User name, Login ID and Generated password fields.